Senior Advisor, Training & Development

Position Summary

*We are accepting applicants from both Toronto and Montreal*

Reporting to the Director, Training and Development, the Senior Advisor, Training and Development, is responsible for putting in place learning initiatives that enable the organization to evolve and develop. The Senior Advisor will identify current and future training requirements, develop or facilitate learning interventions, and maintain learning initiatives on an ongoing basis. The incumbent will interact directly with individuals at store, district, regional, and corporate management levels. They will have both recurrent and occasional responsibilities and may also be asked on occasion to support in other facets of the business, such as Operations or Recruitment initiatives.

Key Accountabilities

  • Supervisory responsibilities: select and assign instructors/coaches to conduct specific trainings, provide performance evaluations to instructors/coaches, manage internal resources for the duration of a project lifespan;
  • Evaluate effectiveness of pre-existing learning solutions and channels and assess future training and development needs;
  • Lead internal SMEs in identifying, analyzing, and developing or modifying programs as required;
  • Design, organize, plan, and present various forms of onboarding and skills trainings;
  • Develop tools and support for managers and employees to enhance organizational learning;
  • Present training and development programs using various formats;
  • Maintain programs that are currently in place;
  • Maintain records of projects (ex. attendance, results, dates, etc);
  • Manage project delivery timelines and budgets;
  • Utilize knowledge and experience in learning and development in combination with other disciplines such as change management, project management, technical or non- technical training, and e-learning;
  • Partake in process mapping and systems development as needed; and
  • Reports, on occasion, to different managers within the organization.

Job Requirements

  • Bachelor’s degree or Diploma in a related field (Business, HR, Project Management, Psychology);
  • A minimum of four (4) years of experience in a similar role, ideally in the retail industry;
  • Experience in designing and implementing effective training;
  • Experience and sound knowledge of best practices in the area of curriculum development;
  • Both a team player who works well with others within the organization or vendor organizations, and a self-starter capable of working autonomously as required;
  • In-depth knowledge of the Microsoft Office Suite;
  • Excellent verbal and written communication skills;
  • Strong presentation skills;
  • Positive, friendly, and outgoing disposition;
  • Turns constructive feedback into output;
  • Must be available for approx. 20% national travel; and
  • Bilingual (French and English).

If you are excited by the opportunity to join a dynamic team and work for a highly successful and growing Canadian company, please send us your resume.
Send your resume

We thank all interested applicants. Only those selected for an interview will be contacted by our recruitment team.

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