Careers

Working at Dollarama

PROVIDING AFFORDABLE, EVERYDAY ESSENTIALS

Dollarama is a highly successful and growing Canadian company. With over 1,400 stores and an objective to operate 2,000 stores by 2031, our purpose is clear: to provide Canadians from all walks of life with the best quality and value on every dollar they spend and provide them with proximity and convenient access to affordable, everyday items that address their needs and exceed their expectations.

HELPING OUR PEOPLE GROW PROFESSIONALLY

We provide all our employees with equal opportunity to advance their career. From technical and soft skills training, peer-to-peer learning opportunities, to structured career paths and performance evaluations, we invest in our people at every level. To facilitate their progression, we have put in place our very own training programs that enable our staff to become leaders that deliver positive coaching and drive motivated teams with clear goals.

ATTRACTING AND RETAINING THE BEST TALENT

At Dollarama, we always put our people first. Beyond offering flexible work schedules, Dollarama also offers an attractive group insurance plan with different coverage options and an optional company-matched defined contribution pension plan to eligible employees. We are proud of the positive economic and social impact we generate on our communities, are committed to being a responsible retailer, and to building a sustainable business.

PROVIDING AFFORDABLE, EVERYDAY ESSENTIALS

At Dollarama we are value oriented, customer focused, passionate, solution-driven, and entrepreneurial by nature. With over 1,400 stores and an objective to operate 2,000 by 2031, our purpose is clear: to provide Canadians from all walks of life with the best quality and value on every dollar they spend and provide them with proximity and convenient access to affordable, everyday items that address their needs and exceed their expectations.

SUCCESS PROPELLED BY A TEAM OF TALENTED LEADERS

With over 4 billion dollars in annual sales, our success has been propelled by a team of over 400 employees at our head office in Montreal, and over 23,000 retail employees nationwide. Our stores are entirely corporately owned and operated, and our presence expands across nearly all Canadian provinces and territories. We also own a majority interest in Dollarcity, a fast-growing Latin American value retailer with over 3,000 employees.

COMMITTED TO BEING A RESPONSIBLE RETAILER AND BUILDING A SUSTAINABLE BUSINESS

At Dollarama, we always put our people first. Beyond offering extensive benefits packages, promising career opportunities, and the opportunity to participate in a company matched pension plan, we strive to provide a stimulating and diverse working environment, where team members have the opportunity to build a fulfilling career. We are also committed to being a responsible retailer and to building a sustainable business.

PROVIDING AFFORDABLE, EVERYDAY ESSENTIALS

Dollarama is a highly successful and growing Canadian company. With over 1,400 stores and an objective to operate 2,000 stores by 2031, our purpose is clear: to provide Canadians from all walks of life with the best quality and value on every dollar they spend and provide them with proximity and convenient access to affordable, everyday items that address their needs and exceed their expectations.

OUR SUCCESS IS BUILT ON OUR CAPACITY TO KEEP OUR PROMISE

Dollarama is powered by a team of more than 23,000 store employees across Canada and hundreds of employees in our centralized distribution centre and warehouses in Quebec. Those people are our priority, and we all aim at the same goal: keeping our workplace safe with consistent work routines. Our promise to our employees is to put their health and safety at the very heart of each activity.

ATTRACTING AND RETAINING THE BEST TALENT

At Dollarama, we always put our people first. Beyond offering flexible work schedules, Dollarama also offers an attractive group insurance plan with different coverage options and an optional company-matched defined contribution pension plan to eligible employees. We are proud of the positive economic and social impact we generate on our communities, are committed to being a responsible retailer, and to building a sustainable business.

Join a Winning Team

With Dollarama continuing its expansion and opening new stores in every corner of the country, we are always looking for talented, energetic people who enjoy working as part of a team in a fast paced environment.

Dollarama offers a stimulating and diverse working environment, where team members have the opportunity to develop retail and management skills and build a great retail career. Furthermore, a tailor-made training program and integration process for store employees are two essential aspects of Dollarama's success.

We also offer competitive compensation and benefits packages, and the opportunity to participate in a company matched pension plan.

We often have openings in our corporate office, distribution centre, warehouses and store operations.

For more information or to view a summary of our career opportunities, please click on the links below.

If you are excited by the opportunity to join a dynamic team at a store near you, click the button of the position you are interested in to see the opportunities in the store location that's right for you.
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Management

The Store Manager and Assistant Store Manager have key roles at Dollarama, managing and overseeing the store operation which includes day-to-day operations, merchandising activities, recruitment and training of new employees, scheduling, and inventory management.

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Team Leader

As part of the management team, the Team Leader and Assistant Team Leader provide support to the Store Manager and Assistant Store Manager in overseeing the daily retail store operations.

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Store Associate

As a team player, the Store Associate performs all general operations and merchandising duties required to successfully run a store.

Are you interested in joining a dynamic and diverse team that provides quality support to our network of stores
in a growing and fast paced environment?

We are looking to hire passionate and energetic people who are motivated by challenging work!

  • Accounting
  • Administrative Support
  • Distribution Centre
  • Finance
  • Graphic Arts
  • Human Resources
  • Import
  • Information Technology
  • Lease Administration
  • Legal Affairs
  • Logistics
  • Operations
  • Payroll and Benefits
  • Project Management
  • Purchasing
  • Real Estate
  • Replenishment
  • Warehouses

We are presently recruiting for the following positions:

Supervisor, Warehouse

Province:  Quebec

City:  Lachine

Department:  Warehouses

Supervisor, Warehouse

Position Summary

Reporting to the Warehouse Manager, the Warehouse Supervisor will manage team leaders from various departments. He or she will support the manager in organizing and planning operations, coaching and developing employees, monitoring progress, and enforcing rules and procedures.

Key Accountabilities

  • Plan and oversee daily warehouse activities, including staffing requirements;
  • Set performance goals and deadlines for team leaders, and manage team performance to meet company standards;
  • Use performance indicators to guide decisions;
  • Delegate work to team leaders, monitor progress and provide constructive feedback throughout team development;
  • Address work quality issues, difficulties between employees and other concerns in an effective and timely manner;
  • Ensure employees are in compliance with company policies and legal regulations;
  • Participate in the performance reviews, motivate team members and create strategies to increase productivity;
  • Ensure that workers are trained and respect the company's objectives;
  • Contribute to the implementation of effective procedures and propose solutions to optimize productivity through process evaluation;
  • Conduct investigations in SAP as needed and correct discrepancies;
  • Promote best practices and compliance with health and safety standards;
  • Monitor the proper functioning of equipment and manage the preventive and corrective maintenance schedule of material handling equipment;
  • Replace the Warehouse Manager in his absence.

Job Requirements

  • Five (5) years of similar leadership experience;
  • Intermediate level on Excel; SAP/WMS is an asset;
  • Demonstrated ability to mentor, coach and develop employees;
  • Ability to work in a dynamic and high volume environment;
  • Good communication and organizational skills;
  • Good analytical skills and attention to detail;
  • Ability to work independently or in a team.
  • * The Supervisor works a day shift but his or her responsibilities extend to the evening shift as well. *
  • #LI-AM1

If you are excited by the opportunity to join a dynamic team and work for a highly successful and growing Canadian company, please send us your resume.
Send your resume

We thank all interested applicants. Only those selected for an interview will be contacted by our recruitment team.

Assistant Manager, Assembly

Province:  Quebec

City:  Mont-Royal

Department:  Distribution Centre

Assistant Manager, Assembly

Position Summary

Reporting to the Manager, Assembly, the Assistant Manager will plan and organize the daily operations of the Assembly Department, optimize resources and the execution of processes and maintain a safe and positive work environment by respecting the values and business ethics of the Company.

Key Accountabilities

  • Operation Reporting
  • Analyze the assembly operations during his shift, define priorities and allocate team members according to operational needs;
  • Evaluate and ensure the operational productivity of his team and participate in performance management;
  • Analyze reports related to his department and take necessary actions.
  • Production Management
  • Ensure the standardization of procedures and work methods between the different sectors of his shift as well as with other shifts;
  • Participate in the definition and communication of overall performance objectives to the Assembly Management Team (supervisors and team leaders);
  • Carry out active supervision rounds;
  • Communicate and raise the department's management team awareness of OHS standards and the procedures to follow in the event of a work accident;
  • Ensure that the team works in a safe environment and complies with OHS standards;
  • Ensure that material resources are used optimally;
  • Ensure the accuracy and quality of the assembly of the pallets produced.
  • Continuous Improvement
  • Participate in the analysis and formulate recommendations related to the work environment and the equipment used by the team;
  • Be a proactive force in identifying opportunities for improvement within his department;
  • Act as a catalyst for operational changes related to his department by communicating and supporting the various stakeholders.
  • Management
  • Verify and validate timesheets in Kronos; Manage the staff of the teams assigned to him (recruitment, leave, rest, on-call duty, professional interview, assessment interview). Participate in the definition of the development plan in order to promote the continuous evolution of the skills of his team, coach the supervisors and apply corrective measures as needed;
  • Replace the Assembly Manager when necessary.

Job Requirements

  • Bachelor's degree in Administration, Supply Chain Management, Operations Management, or an equivalent combination of studies and experience;
  • Minimum of three (3) years of experience in a similar position;
  • Proven track record in implementing and managing growth in operations;
  • Proven ability to mentor, coach and develop a team;
  • Ability to coordinate multiple activities simultaneously;
  • Good knowledge of the Office suite of applications, particularly Excel, Word and Outlook;
  • Good communication skills;
  • Analytical skills, organized and keen attention to detail;
  • Ability to work in a fast-paced, high-volume environment;
  • #LI-NG1

If you are excited by the opportunity to join a dynamic team and work for a highly successful and growing Canadian company, please send us your resume.
Send your resume

We thank all interested applicants. Only those selected for an interview will be contacted by our recruitment team.

Assistant Manager, Distribution (evening shift)

Province:  Quebec

City:  Mont-Royal

Department:  Distribution Centre

Assistant Manager, Distribution (evening shift)

Position Summary

Reporting to the Manager, Distribution, the Assistant Manager will have to plan and organize the daily operations of the Distribution Department on his shift, optimize resources and the execution of processes and maintain a safe and positive work environment by respecting the values and business ethics of the Company.

Key Accountabilities

  • Operation Reporting
  • Analyze the distribution operations during his shift, define priorities and allocate team members according to operational needs;
  • Evaluate and ensure the operational productivity of his team and participate in performance management;
  • Analyze reports related to his department and take necessary actions.
  • Production Management
  • Ensure the standardization of procedures and work methods between the different sectors of his shift as well as with other shifts;
  • Participate in the definition and communication of overall performance objectives to the Distribution Management Team (supervisors and team leaders);
  • Carry out active supervision rounds;
  • Communicate and raise the awareness of the supervisors and other managers of OHS standards and the procedures to follow in the event of a work accident;
  • Ensure that the team works in a safe environment and complies with OHS standards;
  • Ensure that material resources are used optimally;
  • Ensure the accuracy and quality of the assembly of the pallets produced.
  • Continuous Improvement
  • Participate in the analysis and formulate recommendations related to the work environment and the equipment used by the team;
  • Be a proactive force in identifying opportunities for improvement within his department;
  • Act as a catalyst for operational changes related to his department by communicating and supporting the various stakeholders.
  • Management
  • Verify and validate timesheets in Kronos;
  • Manage the staff of the teams assigned to him (recruitment, leave, rest, on-call duty, professional interview, assessment interview);
  • Participate in the definition of the development plan in order to promote the continuous evolution of the skills of his team, coach the supervisors and apply corrective measures as needed;
  • Replace the Distribution Manager when necessary.

Job Requirements

  • Bachelor's degree in Administration, Supply Chain Management, Operations Management, or an equivalent combination of studies and experience;
  • Minimum of three (3) years of experience in a similar position;
  • Proven track record in implementing and managing growth in operations;
  • Proven ability to mentor, coach and develop a team;
  • Ability to coordinate multiple activities simultaneously;
  • Good knowledge of the Office suite of applications, particularly Excel, Word and Outlook;
  • Good communication skills;
  • Analytical skills, organized and keen attention to detail;
  • Ability to work in a fast-paced, high-volume environment;

If you are excited by the opportunity to join a dynamic team and work for a highly successful and growing Canadian company, please send us your resume.
Send your resume

We thank all interested applicants. Only those selected for an interview will be contacted by our recruitment team.

Supervisor, Agency Relations (evening shift)

Province:  Quebec

City:  Mont-Royal

Department:  Distribution Centre

Supervisor, Agency Relations (evening shift)

Position Summary

Reporting to Manager, Agency Relations, the supervisor, Agency Relations serves as a liaison between the management team and employment agencies for Distribution Centre positions. He takes on the role of the contact person for agency representatives and ensures efficient work partnerships with employment agencies on the night shift.

Key Accountabilities

  • Welcome new agency workers (validation of new agency workers, welcome speech, locker assignation, dress code and PPE verification, presentation of our values, rules and trainers);
  • Do the required administrative follow-ups with agencies (assignment change, etc.);
  • Validate assignment changes (tasks, location or shift) with department heads before authorizing them;
  • Facilitate the weekly meeting with agency representatives;
  • Ensure agency representatives are present at all times on night shift;
  • Ensure agency representatives know and apply work methods and procedures related to employment agencies;
  • Help maintain an excellent work atmosphere and communicate all problematic situations with employment agencies;
  • Coordinate communication and actions between the security company (Gardium) and employment agencies as required;
  • Contribute to the optimization of training and manual updates, and make post-training audits;
  • Participate in new representatives training;
  • Actively promote health and safety best practices and participate in the selection of new first aiders;
  • Ensure the company's official communications are transferred to agency workers through their agency representative;
  • Ensure the good execution and coordination of crowd movements at the beginning and at the end of shifts, breaks and lunch;
  • Analyze turnstile reports and follow up with agency representatives and supervisors;
  • Improve and follow the agency workers' performance (absenteism %, on-time meetings %, termination %; order fill rate) through the monitoring of KPIs;
  • Participate in the construction and improvement of agency KPIs;
  • Prepare reports and statistics about workers' performance and communicate them to agencies: daily performance, recovery process, disciplinary measure
  • Do the administrative follow-up for meetings related to recovery processes;
  • As required, act as a witness for some formal meetings between an agency representative and his employee.

Job Requirements

  • College diploma in a relevant field;
  • At least five (5) years of experience in a similar position, as a coordinator or in operations;
  • Experience in resources planning;
  • Experience dealing with temporary workers agencies;
  • Basic knowledge of Microsoft Word, PowerPoint, Excel and Outlook;
  • Able to effectively communicate both verbally and in writing;
  • Strong interpersonal skills;
  • Leadership and ability to have a positive influence;
  • Able to prevent and manage conflicts;
  • Autonomy and initiative;
  • Focused on problem solving and decision-making;
  • Strong organizational skills;
  • Able to act as a change agent and to integrate strategic issues to achieve results.
  • #LI-CM1

If you are excited by the opportunity to join a dynamic team and work for a highly successful and growing Canadian company, please send us your resume.
Send your resume

We thank all interested applicants. Only those selected for an interview will be contacted by our recruitment team.

Accounts Payable Clerk

Province:  Quebec

City:  Mont-Royal

Department:  Finance

Accounts Payable Clerk

Position Summary

Reporting to the Accounts Payable Team Supervisor, the Accounts Payable Clerk is able to meet tight deadlines and manage a high volume of work. He or she will maintain, reconcile and process accounts payable transactions in an efficient, timely and accurate manner. The clerk will also perform a variety of tasks to ensure the effective and efficient operation of the Accounts Payable department.

Key Accountabilities

  • Set up, maintain and monitor accounts payable in accordance with Dollarama policies and good accounting practices;
  • Use the SAP system to match, verify and schedule payments;
  • Process all invoices and payment requests associated with payables accounts (local and/or international);
  • Follow up on unpaid invoices according to schedules;
  • Communicate with suppliers and administrative staff regarding missing documents or information, change requests or price discrepancies;
  • Reconcile supplier statements and issue credit/debit notes to suppliers when necessary.

Job Requirements

  • Post-secondary education in accounting, or equivalent;
  • One (1) to two (2) years of experience in accounts payable management and/or basic knowledge of accounting principles;
  • Work ethic, organizational skills and initiative;
  • Attention to detail, thoroughness and the ability to multi-task;
  • Problem solving, documentation and data analysis skills;
  • Ability to work in a team environment and independently while following instructions with an emphasis on accuracy and timeliness;
  • Ability to work in a fast-paced, high-volume environment;
  • Ability to effectively organize time and manage priorities;
  • Good knowledge of Excel and basic knowledge of the SAP application, an asset;
  • #LI-ME1

If you are excited by the opportunity to join a dynamic team and work for a highly successful and growing Canadian company, please send us your resume.
Send your resume

We thank all interested applicants. Only those selected for an interview will be contacted by our recruitment team.

Accounts Payable Clerk

Province:  Quebec

City:  Mont-Royal

Department:  Finance

Accounts Payable Clerk

Position Summary

Reporting to the Accounts Payable Team Supervisor, the Accounts Payable Clerk is able to meet tight deadlines and manage a high volume of work. He or she will maintain, reconcile and process accounts payable transactions in an efficient, timely and accurate manner. The clerk will also perform a variety of tasks to ensure the effective and efficient operation of the Accounts Payable department.

Key Accountabilities

  • Set up, maintain and monitor accounts payable in accordance with Dollarama policies and good accounting practices;
  • Use the SAP system to match, verify and schedule payments;
  • Process all invoices and payment requests associated with payables accounts (local and/or international);
  • Follow up on unpaid invoices according to schedules;
  • Communicate with suppliers and administrative staff regarding missing documents or information, change requests or price discrepancies;
  • Reconcile supplier statements and issue credit/debit notes to suppliers when necessary.

Job Requirements

  • Post-secondary education in accounting, or equivalent;
  • One (1) to two (2) years of experience in accounts payable management and/or basic knowledge of accounting principles;
  • Work ethic, organizational skills and initiative;
  • Attention to detail, thoroughness and the ability to multi-task;
  • Problem solving, documentation and data analysis skills;
  • Ability to work in a team environment and independently while following instructions with an emphasis on accuracy and timeliness;
  • Ability to work in a fast-paced, high-volume environment;
  • Ability to effectively organize time and manage priorities;
  • Good knowledge of Excel and basic knowledge of the SAP application, an asset.

If you are excited by the opportunity to join a dynamic team and work for a highly successful and growing Canadian company, please send us your resume.
Send your resume

We thank all interested applicants. Only those selected for an interview will be contacted by our recruitment team.

Analyst, Compensation & HR Analytics

Province:  Quebec

City:  Mont-Royal

Department:  Human Resources

Analyst, Compensation & HR Analytics

Position Summary

Dollarama is growing and we are looking for our new Compensation and HR Analytics Analyst. Reporting to the Manager, Compensation and HR Analytics, the Analyst, will be responsible for performing different analysis and reports, providing HR and compensation metrics to help drive our business and improve overall employee experience. The Analyst will be part of implementing and administering compensation programs. The Analyst will take part of continuous improvement initiatives to build and transform HR processes from manual & administrative to more automatic and data driven.

Key Accountabilities

  • Provides Compensation analysis, recommendations, and support to the business;
  • Participates in the improvements and designs of compensation programs;
  • Prepares the annual compensation review process including budget calculations, training and communication materials, tool configurations and testing;
  • Validates and provides reporting on the annual compensation review process;
  • Builds, implements and maintains models and automated tools to help HR colleagues and the business;
  • Collaborates in developing an HR dashboard;
  • Performs various compensation and HR analysis;
  • Designs and produces various reporting requests;
  • Participates in the HR data governance and help maintain an integrity of data;
  • Assists in providing relevant data, trends and stats to improve and increase HR processes efficiency;
  • Assists in creating presentations for the executive management team and the Board.

Job Requirements

  • Bachelor's degree in Actuarial Sciences, Mathematics or in a similar field;
  • Minimum of two (2) years of experience in a similar position;
  • Experience in the retail industry is a definite asset;
  • Strong analytical and problem-solving skills;
  • Organized, detail-oriented and great ability to play with numbers/data;
  • Ability to handle multiple requests with tight deadlines in a fast-paced and high-volume environment;
  • Great communication and interpersonal skills;
  • Excellent knowledge of Excel; SAP is an asset.
  • #LI-CH1

If you are excited by the opportunity to join a dynamic team and work for a highly successful and growing Canadian company, please send us your resume.
Send your resume

We thank all interested applicants. Only those selected for an interview will be contacted by our recruitment team.

Coordinator, Talent Acquisition

Province:  Quebec

City:  Mont-Royal

Department:  Human Resources

Coordinator, Talent Acquisition

Position Summary

We are currently looking for a dynamic individual who will grow within our fast paced and collaborative team. In this position, you will leverage your organizational and communication skills, coordinate many talent acquisition related projects, optimize processes and develop your recruitment expertise. You will be the main point of contact for many internal and external stakeholders, keep track various projects and support the recruitment efforts for all stores across Canada.

Key Accountabilities

  • Support the talent acquisition team in full-cycle recruitment for our store positions;
  • Post and manage job descriptions on all our hiring platforms;
  • Collect recruitment data and KPI'S and keep various reports updated as requested by stakeholders;
  • Build and maintain strong working relationships between all stakeholders and ensure a high level of customer service;
  • Bring new and innovative ideas forward to improve our recruitment processes and candidate experience;
  • Participates and supports different HR projects or programs as requested;
  • Ensure organizational procedures are communicated effectively;
  • Perform all other tasks to support the team.

Job Requirements

  • University diploma or relevant experience;
  • Proficiency in MS Office suite;
  • Autonomous, sense of organization and solution oriented;
  • Ability to work in a fast-paced environment and manage multiple priorities;
  • Dynamic, adaptable and a team player;
  • Experience in customer service, administration or in-store is an asset;
  • Sound judgment, attention to detail, discretion and professional.
  • #LI-ME1

If you are excited by the opportunity to join a dynamic team and work for a highly successful and growing Canadian company, please send us your resume.
Send your resume

We thank all interested applicants. Only those selected for an interview will be contacted by our recruitment team.

Coordinator, Logistics – Ocean

Province:  Quebec

City:  Mont-Royal

Department:  Import

Coordinator, Logistics – Ocean

Position Summary

Under the supervision of the Ocean Manager, the Coordinator will support the Ocean team in completing all the designated documentation tasks. This person will be coordinating with all relative parties to ensure a smooth ocean transportation to achieve the company’s logistics business objectives.

Key Accountabilities

  • Collaborate with relevant business units in the Ocean team, verify and report ocean issues, and assist with resolutions;
  • Support Invoice team to dispute incorrect invoices (OF, demurrage/detention, etc);
  • Process Ocean documentation tasks;
  • Provide data validation for both Dollarama shipments and 3rd party freight shipments;
  • Prepare and analyze weekly reports for both Dollarama and 3rd party shipments;
  • Work with other team members to collect Dangerous Goods (DG) information and send DG report;
  • Follow up with Traffic and other internal teams to ensure BL is released at destination for both Dollarama and 3rdparty fright shipments when needed;
  • Provide spot quotes and follow ups; and
  • Support the Senior Analyst to complete contract updates, space and bookings, and follow ups when needed.

Job Requirements

  • DEC or AEC in Transportation, Logistics, or equivalent;
  • One (1) to three (3) years of experience in ocean shipping line;
  • Knowledge of international ocean shipping regulations, a strong asset;
  • Experience in the retail industry, an asset;
  • Detail-oriented, results-driven and a team player;
  • Good interpersonal skills;
  • Good computer knowledge and skilled in Microsoft Office, with strong proficiency in Excel;
  • Flexible, adaptable, and capable of working in a fast-paced environment with high-volume; and
  • Strong organizational and problem-solving skills.
  • #LI-NG1

If you are excited by the opportunity to join a dynamic team and work for a highly successful and growing Canadian company, please send us your resume.
Send your resume

We thank all interested applicants. Only those selected for an interview will be contacted by our recruitment team.

Allocation Coordinator

Province:  Quebec

City:  Mont-Royal

Department:  Replenishment

Allocation Coordinator

Position Summary

The Allocation Coordinator will be responsible for issuing distribution documents for thousands of items across more than 1,400 stores. The incumbent will verify that the availability of stocks in the warehouse will not cause any issues for the supply of stores and will monitor the status of all items to be distributed. He will work closely with the warehouses and distribution centre as well as several other departments across the company

Key Accountabilities

  • Adjust the distributions generated by the system for submission to the various warehouses as well as the distribution centre;
  • Create purchase orders according to quantities determined by the allocation process;
  • Adjust and modify purchase orders according to the supplier's delivery capabilities;
  • Ensure the distribution of adequate quantities of certain categories of items to stores according to the seasonality obtained from sales data;
  • Check the availability of stock in the system to allow adequate distribution;
  • Manage delivery delays and order cuts with the supplier as well as expedite out-of-stock items; and
  • Analyze reports and follow up on serious issues with different departments (shipping, reception, etc.).

Job Requirements

  • University degree in Business Administration, Operations and Logistics Management or similar;
  • One (1) to two (2) years of experience in a similar position;
  • Experience in the retail industry (an important asset);
  • Good organizational skills and thoroughness;
  • Strong communication skills;
  • Ability to handle multiple requests within tight deadlines;
  • Knowledge of SAP (an asset);
  • #LI-NG1

If you are excited by the opportunity to join a dynamic team and work for a highly successful and growing Canadian company, please send us your resume.
Send your resume

We thank all interested applicants. Only those selected for an interview will be contacted by our recruitment team.

Manager, Warehouse

Province:  Quebec

City:  Mont-Royal

Department:  Warehouse

Manager, Warehouse

Position Summary

The Warehouse Manager is a critical role as they will be responsible for supporting the business in achieving its goals through inbound receipt and management of product and outbound delivery of product to the distribution centre. The Warehouse Manager will be successful through managing people, processes and systems within the warehouse, ensuring productivity targets are met and maintained, workplace health and safety requirements are met, and taking responsibility for security of the building and stock.

Key Accountabilities

  • Financial and productivity management of operations, managing costs and budget of warehouse operations;
  • Planning, leading, and organizing the day-to-day operations of the warehouse, which includes but is not limited to, receiving merchandise, inventory management, configuration of available space, assembly, and order shipment;
  • Monitoring key indicators and adjusting direction and strategy as needed to maximize productivity in a multicultural, fast paced, and growing environment;
  • Establishing process and procedures and developing a workforce plan, which will optimize resources and results;
  • Establishing and maintaining a good relationship with the different functions, the distribution centre, and suppliers;
  • Fostering an environment where employees are engaged, committed and motivated, through providing strong coaching and development/learning opportunities;
  • Setting goals for employees, driving and managing performance;
  • Promoting and ensuring that all health and safety standards are met;
  • Ensuring the management of equipment and building maintenance;
  • Leading and coordinating the project management of warehouse improvement in order to meet the warehouse objectives; and
  • Upholding a building/facility that is well maintained (lighting, security, equipment).

Job Requirements

  • A University Degree, preferably in logistics management, inventory management, operations or industrial engineering.
  • A minimum of five (5) to seven (7) years’ experience in a management role, with a demonstrated understanding and experience of the overall supply chain concepts within a network. Experience ideally gained within the fast-moving retail sector.
  • Experience with Warehouse Management Systems is essential; ideally experience gained with radio frequency and SAP.
  • Demonstrated experience managing budgets and productivity levels.
  • Will demonstrate advanced competency in: problem solving, business and opportunity analysis.
  • The ideal candidate will have a high energy level, be self-motivated, results oriented as well as creative, innovative and flexible.
  • The incumbent will be able to point to specific examples of leading change initiatives and processes that have contributed to strong business results and led to the development of a high-performance organization.
  • The successful candidate will have a track record of managing and developing strong teams.
  • The ideal candidate will possess the following competencies: drive for results; interpretative and root cause analytics; effective team builder and ability to develop direct reports; business acumen; influencing skills; and strategic agility.
  • Fluency in French is required and functional ability in English is required.
  • Available to work the hours of the facility, with a 6:30 am start on average for the Manager, Monday through Fridays and some Saturdays during the high season. Conversely, during the low season there will be flexibility in hours for management.
  • #LI-ML1

If you are excited by the opportunity to join a dynamic team and work for a highly successful and growing Canadian company, please send us your resume.
Send your resume

We thank all interested applicants. Only those selected for an interview will be contacted by our recruitment team.

Manager, Agency Relations

Province:  Quebec

City:  Montreal

Department:  Distribution Centre

Manager, Agency Relations

Position Summary

Under the supervision of the Senior Director of the Distribution Centre (DC), the incumbent is responsible for the overall management of temporary staff placement agencies both at the level of the distribution centre and in the warehouses. He assumes the role of speaker with agency managers and he establishes and maintains effective working partnerships.

Key Accountabilities

  • Maintain a long-term strategic relationship with the agencies;
  • Coordinate all internal movements of agency personnel;
  • Oversee administrative processes, including invoicing;
  • Manage the contractual relationship with agencies (communicate requirements, analyze staffing rates, track corrective actions, deal with agency issues, onboarding process for new agencies, etc.);
  • Support senior management in contract negotiations and act as liaison officer between legal services and Dollarama agencies regarding contractual clauses;
  • Advise managers at the DC and warehouses on agency issues;
  • Ensure compliance with agency agreements;
  • Develop, implement and monitor key performance indicators (KPIs) to improve and track agency staff performance;
  • Provide support and act as liaison officer with the DC and warehouses in terms of communication, process improvement and any other requests relating to agency processes;
  • Prepare reports and statistics relating to agency performance;
  • Request and follow up on the action plan regarding temporary worker performance issues;
  • Plan, manage and control the entire agency billing process (accuracy of rates, timesheets, bonuses and contract requirements);
  • Validate training objectives and requirements;
  • Participate in the delivery of training;
  • Participate in the development, drafting and maintenance of administrative procedures;
  • Manage agency-related clerks and Dollarama liaison supervisors;
  • Support and participate in the improvement of monitoring systems with agencies (Kronos).

Job Requirements

  • Bachelor's degree in Industrial Relations or Human Resources Management, or in a related field (an asset);
  • Professional title in human resources (an asset);
  • At least five (5) years of experience in a similar position;
  • Experience in resource planning;
  • Experience in dealing with temporary staff agencies (an asset);
  • Intermediate or advanced knowledge of Microsoft Office Automation applications such as Word, PowerPoint, Excel and Outlook;
  • Good knowledge of SAP (an asset);
  • Abilities
  • Have the ability to communicate effectively, both orally and in writing;
  • Possess strong interpersonal skills;
  • Be recognized for creating and consolidating multiple partnerships;
  • Be customer oriented;
  • Possess negotiation skills;
  • Show leadership and the ability to influence positively;
  • Be autonomous and show initiative;
  • Demonstrate a problem-solving and decision-making approach;
  • Possess a developed sense of organization;
  • Possess the ability to analyze data and provide a summary of analyses;
  • Possess the ability to understand business priorities and issues, and their impact on employees;
  • Be able to act as an agent of change with the ability to integrate strategic issues to achieve results;
  • Be able to manage several mandates and projects at the same time and to obtain results.
  • #LI-CM1

If you are excited by the opportunity to join a dynamic team and work for a highly successful and growing Canadian company, please send us your resume.
Send your resume

We thank all interested applicants. Only those selected for an interview will be contacted by our recruitment team.

Team Leader, Warehouse

Province:  Quebec

City:  Montréal

Department:  Warehouses

Team Leader, Warehouse

Position Summary

Under the supervision of the Warehouse Manager, the Team Leader is responsible for supporting the planning of the warehouse activities, optimising resources and execution of processes, ensuring the inventory accuracy and maintaining a positive and safe work environment while respecting values and business ethics.

Key Accountabilities

  • Plan and prioritize the warehouse activities pertaining to the specific area (reception, storage and expedition);
  • Manage the individual KPI's of his team (CVP audit and follow up etc.);
  • Lead team meetings to communicate evening plan (lifts and trans-pallets drivers, containers, etc.);
  • Propose solutions to optimize productivity through process review and solve problems;
  • Run reports many times a night to follow up on action plans, gaps like missing boxes, pick and put priorities etc.;
  • Check on prices errors;
  • Issue CVP reports, communicate actions plans and decide on evening shift priorities;
  • Conduct research on SAP as needed and address discrepancies;
  • Promote best practices and compliance with Health and Safety norms;
  • Prepare and participate in the transition meeting between the day and evening team – ensuring all information is passed on to the day shift;
  • Coach and develop team members;
  • Develop evening action plans based on SAP data, incidents, CVP meetings etc. and enter in UTRACK;
  • Prepare pick for next day;
  • Conduct audit on CDI process.

Job Requirements

  • Two (2) to five (5) years of experience in a supervisory role;
  • Good knowledge of WMS (Warehouse Management Systems);
  • Good knowledge of Excel; SAP is an asset;
  • Good communication and coaching skills;
  • Good organizational skills, teamwork, detail-oriented and ability of getting results in a fast-paced environment;
  • Bilingual (French and English).
  • #LI-AM1

If you are excited by the opportunity to join a dynamic team and work for a highly successful and growing Canadian company, please send us your resume.
Send your resume

We thank all interested applicants. Only those selected for an interview will be contacted by our recruitment team.

We have no job fairs scheduled at the moment.

Please check our site regularly to see if we have a job fair event coming to a location near you.
Thank you for your interest in Dollarama.

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